Job Title: Tasting Room Manager
Location: Adelaida Vineyards & Winery, Paso Robles
About Us:
At Adelaida, we take pride in crafting exceptional wines that tell a story, and we believe the tasting room experience should be just as remarkable. As a key leader in our team, you’ll be responsible for creating an atmosphere that combines education, hospitality, and the art of winemaking. We’re looking for a driven, detail-oriented Tasting Room Manager who’s ready to elevate our guests’ experience while building a high-performance team that delivers excellence every day.
The Role:
As our Tasting Room Manager, you will be at the forefront of our brand experience. You'll lead, motivate, and coach a dynamic team of wine ambassadors, ensuring each guest walks away not only with bottles in hand but with a deeper connection to our wines and our story. You’ll challenge your team to hit performance targets, nurture their development, and cultivate a warm, welcoming environment that keeps guests coming back for more.
What You’ll Do:
• Drive Performance: You will set ambitious goals for your team and create strategies to exceed sales targets, enhance guest satisfaction, and build brand loyalty. Your leadership will empower your team to perform at their best.
• Coach & Develop Talent: You will provide continuous guidance and coaching to your team, helping them grow their wine knowledge, sales skills, and hospitality expertise. Your patience and mentorship will help develop each team member’s strengths and unlock their potential.
• Discipline for Success: You will manage team performance with fairness and consistency, delivering constructive feedback and addressing areas of improvement when necessary. Your ability to hold individuals accountable while fostering an environment of trust and respect will ensure a thriving team culture.
• Enhance Guest Experience: You’ll ensure that each guest has an unforgettable tasting experience—from providing in-depth wine knowledge to offering personalized recommendations. Your attention to detail will ensure every aspect of the tasting room runs smoothly, from the presentation of wines to the service.
• Maintain Operational Excellence: You’ll manage the daily operations of the tasting room, including inventory, staff scheduling, and maintaining a clean and organized environment. Your eye for detail will ensure the tasting room is always ready to wow guests.
• Lead by Example: You’ll set the standard for hospitality, teamwork, and professionalism. Your energy, enthusiasm, and passion for wine will inspire your team and create an exceptional atmosphere for guests and staff alike.
What You Bring:
• A Drive for Excellence: You’re passionate about wine and hospitality and have a proven track record of driving performance in a service environment. Your focus on achieving goals will help you lead your team to new heights.
• Leadership Skills: You have experience in coaching and developing teams. You know how to build a cohesive, high-performing group that shares your commitment to exceptional service.
• Patience & Vision: You’re dedicated to the long-term growth of your team. You understand that success takes time and you’re ready to invest in the future of your staff while maintaining a focus on immediate results.
• Detail-Oriented: You’re meticulous in every aspect of the job—whether it’s crafting the perfect guest experience, ensuring proper wine storage, or maintaining accurate inventory. No detail is too small when it comes to delivering excellence.
• Excellent Communication: You know how to communicate with clarity and positivity, whether it’s with your team or guests. Your approachable demeanor and ability to listen make you an exceptional leader and mentor.
Why You’ll Love Working Here:
• Rewarding Environment: This role offers a unique opportunity to combine your passion for wine with leadership. You’ll be directly responsible for shaping the guest experience and contributing to the growth of the business.
• Team-Centric Culture: We foster an environment of collaboration, where your input and leadership will be valued and celebrated.
• Competitive Compensation & Benefits: We offer benefits that support your personal and professional growth including medical, dental, vision, PTO and 401K.
• Growth Opportunities: As we continue to expand, so will your career. We’re dedicated to helping you develop new skills and grow within the company.
Ready to lead, inspire, and take your wine knowledge to the next level?
Apply now to be part of a team that’s passionate about making every guest experience unforgettable while building a high-performing team that thrives on excellence.
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