Job Description

Don’t just work. Work Happy.

A career in gaming? At Zia Park Casino we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

SUMMARY:

Responsible for friendly and accurate preparation of all drinks ordered at entertainment venue. The State Line Showroom Bartender may also support additional on-site and off-site promotional events as needed. Must be outgoing with the ability to engage and entertain guests.  

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Greets guests in a timely manner and obtains beverage and/or food orders. Initiates conversation with guests.
• Mix ingredients such as liquor, soda, water, and fruit juice to prepare beverages.
• Serves alcoholic and non-alcoholic beverages. Ensure legal drinking age when unsure for alcoholic beverages.
• Know drink prices and proper measurement.
• Know information regarding all Food & Beverage Outlets to have ability to inform guests when they ask.
• Operate cash register: accept money from customers and count back appropriate change; process credit card purchases; count and balance money/credit card purchases, and comps against receipts in register before and after each shift.
• Follow cash handling procedures.
• Order and requisition liquors and supplies.
• Prepare garnishments.
• Arrange bottles and glasses to make attractive display.
• Pre-bus station regularly.
• Assist with inventory and inventory control.
• Complete assigned opening and closing side work.
• Claim tips received according to laws governing wage reporting.
• Provides Red Carpet Service to every patron and employee.
• Must work well under pressure, and meet multiple and sometimes competing deadlines.
• Adhere to all corporate and local policies, procedures, and operating guidelines.
• Perform duties in a safe manner; report any potential safety hazards to management staff.
• May be required to answer questions when a manager is not available.
• Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and leadership.
• Performs other duties as may be assigned by department and/or company management.

SUPERVISORY RESPONSIBILITIES

• This position has no supervisory responsibilities.

Qualifications

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Must be a minimum of 21 years of age.
• High school diploma or G.E.D preferred.
• 6 months or more relevant experience or equivalent combination of education and experience required.
• 6 months or more experience in a fast paced environment with cocktail service experience in a nightclub or casino preferred.
• Must qualify for certification through NMAST.
• Ability to read, write and speak English required.
• Strong customer service and interpersonal skills are required.
• Ability to work as part of a team and to promote cooperative approach between departments.
• Ability to work unsupervised.
• Strong knowledge of spirits, wine, champagne, mixed cocktails.
• Basic math skill is required, ability to handle cash and accurately make change.
• Maintain a professional, neat and well-groomed appearance adhering to company standards and work varied shifts, which will include weekends and holidays. 
• Must be comfortable wearing and performing in an approved uniform that may be suggestive and or revealing in nature. Should be able to wear up to a 2” heel in a company-approved shoes.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequent brisk walking, climbing stairs, bending, lifting, stretching, reaching, kneeling, squatting, and standing for long periods of time.
• Walking and/or standing 90% of the time.
• Lifting up to 50 pounds to stack, store or move materials, supplies and equipment.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

• While performing the duties of this job, the employee mostly works inside the building. The employee is regularly exposed to airborne particles, toxic fumes and/or chemicals.
• The noise level in the work environment is very loud.
• Exposure to bright lighting.
• Exposure to unrestricted second-hand smoke.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer

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