Job Description

Canyon GBS ( based in the Phoenix Metro Area, is a pioneering tech company crafting impactful solutions powered by AI. Our diverse range of SaaS offerings are tailored for sectors such as higher education, public sector government agencies, non-profits, and other large enterprises. Our mission is to equip organizations with powerful yet accessible AI-powered technology to better serve their constituents. Through our relentless pursuit of innovation and customer-centric approach, Canyon GBS strives to be a trusted partner in navigating today's digital landscape.

Job Description

We are seeking an experienced and innovative Sr. UX Researcher to join our dynamic team. The ideal candidate will have a strong background in user experience (UX) research and a passion for creating intuitive and impactful AI-powered solutions. You will be responsible for leading user research initiatives, uncovering user needs and behaviors, and translating insights into actionable design recommendations. Your work will directly influence the development of products that enhance user satisfaction and drive business success.

Key Responsibilities:

• Plan, design, and conduct user research studies using a variety of qualitative and quantitative methods.
• Analyze and interpret research data to generate actionable insights and recommendations.
• Collaborate with cross-functional teams, including product managers, designers, and engineers, to integrate user-centered design principles into product development.
• Develop user personas, journey maps, and other artifacts to communicate research findings.
• Advocate for the user by providing evidence-based recommendations during product discussions and decision-making processes.
• Stay current with industry trends, best practices, and emerging technologies in UX research.
• Mentor junior researchers and contribute to the development of research methodologies and processes.
• Present research findings to stakeholders at all levels of the organization.

Salary Range

$85,000 - $147,000

Qualifications

• Bachelor's or Master's degree in Human-Computer Interaction, Psychology, Sociology, or a related field.
• Minimum of 5 years of experience in UX research, preferably within the tech industry.
• Proficiency in a range of research methodologies, including usability testing, interviews, surveys, and contextual inquiry.
• Strong analytical skills with the ability to synthesize complex data into clear insights.
• Excellent communication and presentation skills.
• Experience with UX research tools and software.
• Familiarity with AI-powered technologies and their impact on user experience is a plus.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Ability to travel as needed to represent Canyon GBS in the public eye globally with customers, partners, investors, and the community.

Additional Information

Equal Opportunity Employment Statement

Canyon GBS believes in equal opportunity and welcomes all qualified applicants regardless of race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis.

If all this sounds like a good fit, apply today, we want to hear from you!

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