Position: Remote Medical Customer Representative / Scheduling Assistant
Company Overview:
Evolution Sports Group is a leading provider of sports medicine and athletic training services. We work with athletes of all levels, from youth to professional, to help them achieve their optimal performance and recover from injuries. Our team of highly trained and experienced medical professionals is dedicated to providing the best care possible to our clients.
Job Overview:
We are seeking a full-time Remote Medical Customer Representative / Scheduling Assistant to join our team. This position will be fully remote, allowing you to work from the comfort of your own home. As a Remote Medical Customer Representative / Scheduling Assistant, you will play a vital role in ensuring that our clients receive the highest level of service and care.
Key Responsibilities:
- Serve as the first point of contact for clients, answering phone calls and responding to emails in a timely and professional manner
- Schedule appointments for clients with our medical professionals, ensuring that their needs are met and their schedules are accommodated
- Maintain accurate and up-to-date client records and scheduling information
- Collaborate with our medical team to ensure that all client needs are met and that appointments are scheduled efficiently
- Provide exceptional customer service to clients, addressing any questions or concerns they may have
- Assist with administrative tasks such as data entry, filing, and organizing client records
- Communicate with insurance companies and other third-party providers to verify coverage and process payments
- Stay up-to-date on company policies and procedures to ensure compliance and provide accurate information to clients
Qualifications:
- High school diploma or equivalent required; college degree preferred
- Previous experience in customer service or scheduling preferred
- Excellent communication and interpersonal skills
- Strong organizational and time-management skills
- Ability to work independently and remotely
- Proficient in Microsoft Office and other computer applications
- Knowledge of medical terminology and experience in the healthcare industry is a plus
Suppose you are a motivated and organized individual passionate about providing excellent customer service and helping others. In that case, we encourage you to apply for this exciting opportunity to join our team as a Remote Medical Customer Representative / Scheduling Assistant. We look forward to hearing from you!
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