Online Chat Support Representative Job at Marion Counseling Services, Lexington, MO

U0tyQXJsaXh0Rlp4aVNqanJUeGdGQ0xNSmc9PQ==
  • Marion Counseling Services
  • Lexington, MO

Job Description

This is a remote position.

At   Marion Counselling Services , we are dedicated to supporting individuals on their mental health and wellness journey. Our mission is to provide compassionate, professional, and accessible counselling to our clients. We value empathy, patience, and excellent communication in every interaction.

We are seeking a   dedicated Online Chat Support Representative   to join our team. In this role, you will interact with clients via live chat to answer inquiries, provide information about our counselling services, and ensure a smooth, supportive experience for every client.

This is a   non-voice, chat-based role , ideal for someone who is patient, empathetic, and enjoys helping people online.


Requirements

  • High School Diploma or equivalent ( Bachelor’s degree preferred ).

  • Excellent written communication skills in English.

  • Comfort with   chat platforms, CRM tools, and basic computer operations .

  • Strong   empathy, patience, and problem-solving abilities .

  • Ability to handle multiple chats and tasks simultaneously.

  • Prior experience in   customer support or chat-based communication   is a plus.


Benefits

Compensation & Financial

  • Competitive salary based on experience

  • Performance bonuses / incentives

  • Paid time off (PTO) / vacation days

  • Holiday pay

2. Health & Wellness

  • Health, dental, and vision insurance (if applicable)

  • Mental health and wellness support programs

  • Employee Assistance Program (EAP)

3. Work-Life Balance

  • Flexible working hours

  • Option for   remote work

  • Work-from-home allowance (if applicable)

4. Professional Growth

  • Training and development programs

  • Opportunities for career advancement

  • Mentor ship and guidance

5. Work Environment & Culture

  • Supportive and empathetic team culture

  • Recognition and rewards for performance

  • Collaborative and inclusive environment



Job Tags

Full time, Remote work, Flexible hours,

Similar Jobs

JWilliams Staffing

Apartment Leasing Agent (Experienced) Job at JWilliams Staffing

 ... and we couldnt agree more! At JWilliams Staffing , we specialize in helping motivated individuals break into the apartment leasing industry through temporary Leasing Consultant assignments and wed love to help you, too!Why Start with JWilliams? Working... 

Bechtel

Project Quality Manager Job at Bechtel

 ...made the world a safer, cleaner place. Differentiated by the quality of our people and our relentless drive to deliver the most...  ...strategy to improve compliance, and project Quality performance. Manages the project Quality program for the project, together with oversight... 

Specialisterne

Software Engineer Job at Specialisterne

 ...Summary Organization: Goldman Sachs Job Title: Software Engineer Location: Dallas, TX Employment Terms: This role is an 8-week internship with the opportunity to transition to full-time Internship and full-time employment are both fully in-office Hours... 

Vail Mountain

Baker Job at Vail Mountain

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether its your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections...

ISO Workforce Allliance

Speech Language Pathologist Assistant Job at ISO Workforce Allliance

 ...Speech-Language Pathology Assistant (SLPA) Location: Palm Springs, California 92262 Schedule: Full-Time Contract...  ...This role focuses on providing direct support to a supervising SLP and assisting students with communication needs across school settings...