Job Description

Medical Practice Manager (Spring / Grangerland)
The Medical Practice Manager is responsible for the oversight and leadership in developing and managing the daily operations of the clinic. 
Essential Duties and Responsibilities include the following:

• Serves as a clinic resource to the staff regarding clinic operations, quality, patient experience, and staff engagement.
• Works collaboratively with medical and administrative staff.
• Coordinates, manages, and operates all clinic activity including the interpretation of clinical and administrative policies and procedures.
• Manages, monitors and documents the performance management/appraisal process for staff establishing work standards and expectations by providing feedback regularly.
• Mentors, coaches and develops staff to accomplish goals; takes responsibility for identifying developmental needs and creating action plans to enhance growth and development of the team.
• Develops and maintains clinic schedule.
• Interfaces with patients, providers, and staff to resolve patient satisfaction issues.
• Is the first line contact for providers and staff needing information or support regarding daily clinical operations of the practice.
• Performs safety and infection control procedures to ensure a safe and clean environment.
• Assists in developing and monitoring the clinic budget and generating practice operational or clinical reports as needed.
• Demonstrates proficiency in information technology and Electronic Health Record (EHR).
• Replaces failing and outdated equipment and ensures that the practice has adequate amounts of supplies as needed.
• Analyzes daily workflow of clinical practice staff and implements changes as necessary in partnership with the leadership team.
• Ability to work under minimum supervision and demonstrate strong initiative.
• Plan and manage registration, eligibility, appointment scheduling, and check-in/check-out operations.
• Participate and work with other managers and providers in developing good working relationships and processes throughout the Clinic.

Job Requirements :
Bachelor's degree in Nursing, Business, Health Service Administration or other relevant field from four-year college or university; or at least two (2) years related experience and/or training; or equivalent combination of education and experience.

Minimum of 5 years experience in office management required.

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