Job Description

Job Desciption

The role of Budtender is more hospitality and success than sales. Not only are you the face of our company to our customers but you are the channel by which new customers learn more about products available to them. You are an educator and thrive on connecting customers with products that adhere to their needs. It is necessary for the Budtender to follow SOP's as well as take responsibility for the overall cleanliness and appearance of the store. Awareness and Ownership is key to this position.

• Records, organizes, and fulfill orders
• Maintains an organized environment and facility appearance
• Provide consistent and personalized experiences for new and existing customers
• Accurate point of sale system entry
• Respond to customer requests for information in a patient and educational way
• Maintain an understanding of the products available within the retail location
• Must follow best practices established by the store for customer engagement and compliance
• Projects a positive image of the organization to employees, customers, industry, and community
• Ability to build long term relationships with customers for referrals and repeat business

Required Skills

• A minimum of 2 years in a customer service role in a retail or hospitality environment
• Minimum 21 years of age (or as required by state regulations)
• A minimum of a High School diploma is required
• Intermediate-level math and cash handling skills
• Exceptional customer service skills
• Strong attention to detail and ability to solve and resolve problems in a calm, professional, and courteous manner
• Strong computer-based skills
• Dynamic interpersonal and communication skills
• Ability to stand for long periods of time
• Personal experience with cannabis

Desired Skills

• Analytical skills to assess data, facts, and figures
• Proven expertise and experience to accurately manage a register
• Experience training new hires in a previous job
• Experience as a “key holder” in a retail start-up environment is a plus
• Knowledge of the state's cannabis regulations
• 4+ years in retail

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: No more than 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Ability to Commute:

• Calverton, NY 11933 (Required)

Ability to Relocate:

• Calverton, NY 11933: Relocate before starting work (Required)

Work Location: In person

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