Job Description

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re invested in providing the flexibility you need to thrive and deliver lasting impact. Apply now to continue digitally connecting the world and shaping the future.

The Role

The Senior Manager of Internal Communications for HR will be responsible for developing and implementing effective communication strategies that enhance employee engagement and support HR initiatives. This role will act as a trusted communications advisor to senior HR leaders, ensuring consistent and engaging messaging for employees and other internal stakeholders.

Location

This is a remote opportunity open to candidates located anywhere in the U.S.

The Main Responsibilities

• Develop and execute internal communication plans and campaigns that support HR's strategic objectives and foster a positive workplace culture
• Manage the creation and distribution of impactful content on internal communication channels, with a focus on HR-related topics
• Monitor and measure the effectiveness of internal communication initiatives and provide feedback and recommendations for continuous improvement
• Build and maintain strong relationships with senior HR leaders and act as a trusted advisor on internal communication matters
• Ensure compliance with the organization's brand identity, tone of voice, and style guidelines in all HR-related communications
• Stay updated on the latest trends and innovations in internal communication and employee engagement
• Support senior HR executives with external communication efforts as needed

What We Look For in a Candidate

• Bachelor's degree in communication, journalism, public relations, or a related field
• At least 8 years of experience in internal communication, preferably supporting HR within a large organization
• Proven track record of developing and implementing successful internal communication strategies and campaigns
• Excellent verbal and written communication skills, with the ability to craft clear, concise, and compelling messages for various audiences and channels
• Strong ability to build trust with senior HR executives and operate as an advisor
• Highly collaborative and adaptable, with the ability to work effectively with diverse stakeholders and manage multiple projects and priorities in a fast-paced environment
• Creative and innovative, with the ability to generate new and fresh ideas

Legal Statements

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges
$111,480 - $148,630 in these states: AR ID KY LA ME MS NE SC SD 
$117,340 - $156,450 in these states: AL AZ FL GA IA IN KS MO MT ND NM OH OK PA TN UT VT WI WV WY 
$123,210 - $164,280 in these states: CO HI MI MN NC NH NV OR RI 
$129,080 - $172,100 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA 

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Requisition #: 335953

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

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