Job Description

***MUST LIVE IN OR AROUND THE HARRISONBURG, VA  AREA***

The Language Group is a localization services company. We are an award-winning firm, founded in 1999, and located in Virginia Beach. Our people are friendly, hardworking, and self-motivated.  It is a uniquely rewarding experience to be part of a rapidly growing multicultural company.

Full Time Position with Benefits located at Sentara Rockingham Memorial Hospital

This is an OVERNIGHT shift:
Wednesday - Friday 9:30pm to 5:30am , Saturday 9:30pm to 7:30am

Position Summary

This position works with Spanish speaking patients at Northern Virginia Medical Center. The position acts as a conduit between patients and medical professionals by listening to the professional and orally interpreting information into a patient's native language. The medical interpreter then interprets the patient's response back to the professional, using proper medical terminology. Interpreters may interpret such information as the reason for a medical visit, past medical history and family medical history, as well as explaining medical and surgical procedures, giving medical care instructions, providing drug information and scheduling follow-up appointments.

Duties and Responsibilities

Interpreters’ duties include but are not limited to:

• Interpreting for:
  • Rounds on LEP/Spanish Patients to assist RN/MD
  • Medical Reconciliation
  • Discharge
  • Mammogram Mobile Unit
  • Registration
  • Pre-OP
  • Family Updates
  • PACU
  • Cardiac Rehab
  • Diabetes Education
  • Patient Experience Discharge Calls
• Assist patients in arranging out-patient MD follow-up visits.
• Weekly system update/troubleshoot with VRI/SaLLi to ensure “communication in a box” auxiliary aids are included with each device.
• Appointment reminders.
• General customer service.
• Additional duties to be agreed between client and contractor.

Qualifications

• MUST have 40 hour interpreter training
• Minimum two years’ experience working in an operational role in a language services company.
• Bachelor's degree in a related field or an equivalent combination of education and experience.

Specialized Skills

• Strong verbal and written communication.
• Ability to manage competing demands while being adaptable and flexible in a quickly changing environment.
• Skilled at problem solving, and decision making.
• Ability to organize and prioritize your own work.
• Ability to quickly learn and adapt to innovative technologies.

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