Job Description

Headquartered in Chicago, IL, Puttshack USA opened its first location in 2021 as an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun – and doing something fun – together.

Position Summary:

Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about creating an elevated, one-of-a-kind guest experience. The Barback position is crucial to our bartenders as they ensure everything is present to serve our guests efficiently. Additionally, they ensure our dining room, bar, and service areas are clean, sanitized, stocked, and visually appealing. They assist the bartenders in clearing the bar top, cleaning the glassware, and restocking everything needed to deliver a world class experience.

Schedule/Hours:

Our venues are open 7 days/week, typically from 11am-1am with some variations. While we will do our best to accommodate scheduling preferences, they may not always be guaranteed, and we value flexibility. All positions within our venue are variable schedules, meaning a typical schedule may be anywhere between 15 and 30 hours on a weekly basis depending on business needs and individual availability.

Position Responsibilities may include, but not limited to:   

• Bring your 'A' Game each and every day
• Maintain a pace sufficient to keep up with different levels of guest visits
• Clean and stock glassware and other items such as napkins, straws, etc. around the bar area
• Assist Bartenders with refilling bottles, prepping garnishes, etc.
• Clean spills and/or broken glasses and keep areas tidy, complying with all safety and sanitation guidelines and procedures
• Take direction and be a team player
• Follow all rules, policies, procedures, and conditions of employment, including those outlined in the Associate Handbook
• Other projects or duties as assigned, including but not limited to side work, opening, and closing duties

Required Skills and Experience: 

• Must be 18+ years of age to apply.
• Prior experience in hospitality or related field
• General knowledge of liquor, beer, wine and various spirits
• Excellent time management and organizational skills
• Must obtain any certifications required per local or state guidelines
• Safely and effectively communicate in order to perform and follow job requirements
• Flexibility to work varied shifts, including evenings, weekends, and holidays
• Ability to multitask calmly and effectively in a busy environment

Physical Requirements:

• Ability to stand and walk for an entire shift and move safely through all areas of the venue, which may include stairs, uneven or slick surfaces
• Ability to move and lift up to 10 pounds frequently, and occasionally move and lift up to 30 pounds.
• Work in confined, crowded space with high noise levels and various temperature levels

We have a guest service mindset and treat our associates the same way, offering our eligible full-time associates:

• Competitive pay
• Health/dental/vision coverage
• 401(k) matching
• Life Insurance
• PTO
• Associate discounts - FREE mini golf and 50% off meals

Benefits eligibility and offerings may vary by location or position. Some of the above benefits are immediately available to our part-time or variable time associates, whereas others become available after completing initial employment periods. Please consult with the hiring team for more details.

This role is paid a base wage, plus tips. The advertised pay is based on an estimated typical range, and may vary by schedule, availability, and other factors. Total hourly wage is not guaranteed.

At the intersection of entertainment and hospitality, Puttshack is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions.

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