Job Description

Job Overview

Barback
Responsible for assisting bartenders and ensuring that the bar area is well-stocked, clean, and organized. The specific job description of a barback may vary depending on the establishment, but here are some common duties and responsibilities associated with the role:
-Stocking and Replenishing Supplies:
Restocking the bar with alcoholic and non-alcoholic beverages, including beer, wine, spirits, mixers, garnishes, and ice.
Ensuring that there is a sufficient supply of clean glassware, such as wine glasses, cocktail glasses, and beer mugs.
Replenishing napkins, straws, and other necessary bar supplies.
-Maintaining Cleanliness:
Keeping the bar area clean and organized by wiping down surfaces, cleaning spills, and maintaining a tidy workspace.
Emptying trash bins and removing empty bottles and glasses from the bar top.
-Assisting Bartenders:
Fetching and preparing ingredients for cocktails and other drinks as per the bartender's instructions.
Helping bartenders during peak hours by fetching items quickly and efficiently, allowing them to focus on customer service.
-Restocking Bar Tools:
Ensuring that bartenders have access to all the tools they need, such as shakers, strainers, jiggers, and mixing spoons.
Washing and polishing glassware and bar tools to maintain their cleanliness and appearance.
-Maintaining Inventory:
Keeping track of inventory levels and notifying supervisors or managers when supplies are running low or need to be reordered.
-Setting Up and Breaking Down:
Assisting with opening and closing procedures, including setting up the bar area before service begins and cleaning up at the end of the night.
-Assisting Customers:
Providing excellent customer service by promptly delivering orders to customers and answering basic questions about the bar's offerings.
-Adhering to Safety and Hygiene Standards:
Following proper food safety and hygiene practices to ensure the safety of customers and staff.
Handling and disposing of glassware, bottles, and other items safely to prevent accidents.
-Lifting and Physical Labor:
Barbacks often engage in physically demanding tasks, such as lifting heavy cases of alcohol or kegs, moving furniture, and restocking high shelves.
-Teamwork:
Collaborating closely with bartenders, servers, and other staff members to ensure a seamless and efficient operation of the establishment.
Learning and Growth:
The Barback must:
Greet all arriving, departing, or restroom-seeking customers.
Refer to individuals with respectful adjectives.
Introduce yourself at the table with appropriate phrasing.
Recommend appetizers, main courses, and desserts.
Use the verb "would like" instead of "want."
Repeat the order.
Anticipate customer needs.
Always maintain the cleanliness and tidiness of your tables.
We love to convey who we are on social media, so we would appreciate it if you could be part of it by liking our platforms and sharing posts to help accelerate their reach.
We firmly believe in the continuous improvement process, which is why all team members are evaluated monthly to identify areas for improvement and continue progressing.
Serving alcohol is a significant responsibility; we strictly adhere to TIPS® Alcohol Certified guidelines. It's necessary to have this certification and follow the procedures.
We would love for us to align with the ideology of the experience and service we provide in CASA AZTECA and be part of our team.
VALUES
Kindness
Punctuality
Responsibility
Ethics
Discretion
Honesty
Respect
SKILLS AND ABILITIES
Leadership
Creativity
Proactivity
Mathematical skills
Oral and written expression
Effective communication.
(Internal: Colleagues, assistants, manager, and kitchen. External: Customers)
Tolerance and initiative
High organizational sense
Visual and auditory acuity
Sense of urgency.
MENTAL CAPACITY
Work under pressure
Concentration. Most mistakes happen when the restaurant is less busy.
Judgment and control
Own criteria for decision-making. (Common sense prevails over all rules.)
PHYSICAL CAPACITY
Ability to stand, walk, and carry heavy items for extended periods of time.
Ability to handle and maneuver trays with food and drinks.
KNOWLEDGE
Food and Beverage menu
Food and Beverage temperatures
Meat and fish cooking terms.
Sanitation and hygiene in Food and Beverage.
Basic service principles.
RESPONSIBILITIES
General equipment, tools, and facilities.
Merchandise and finished products.
If you consume, eat, or give away any unauthorized products, you are committing a crime.
Money and Values: Personal daily cash-out.
SCHEDULE
Availability to work weekends and holidays.
BENEFITS
$2 employee meal on your workdays.
25% discount on Food and Beverage at all our Puerto Vallarta restaurants.
EXPERIENCE
1 to 2 years as a bartender in a related restaurant.
1 to 2 years as a barback in a Puerto Vallarta restaurant.
UNIFORM
Black dress pants (no denim, no leggings)
Black shirt
Tie -Men’s
Scarf -Women’s
Apron
Non slips black shoes

Barback
Descripción del puesto
Se en carga de apoyar en totalidad a los Bartenders en turno y clientes que se sientan en la barra, además de:
Organizar, abastecer suministros en general para la operación total del bar.
Lavar, secar y reabastecer estaciones de barra.
Mantener limpieza en general de barra, pisos, utensilios y sumisitos.
Preparar, elaborar y servir bebidas a los clientes y compañeros.
El BarBack debe de.

1. Saludar a todos los clientes que llegan se van o buscan el baño.
2. Referirse a las personas con adjetivos de respeto.
3. Presentarse en la mesa con fraseología.
4. Recomendar aperitivo, comida y postre.
5. Utilizar el verbo gustaría en vez de quiere.
6. Repetir la orden.
7. Adelantarse a las necesidades.
8. Mantener su mesa limpia y ordenadas en todo momento.
   Nos encanta transmitir quienes somos en redes sociales por lo cual nos encantaría que formaras parte y nos ayudes con un like a todas nuestras plataformas y compartas los post que necesitemos acelerar su difusión.
   Creemos firmemente en el proceso de mejora continua, por lo cual todos los colaboradores son evaluados mes con mes para detectar sus áreas de oportunidad y poder seguir avanzando.
   Servir alcohol es una responsabilidad muy grande, nos regimos totalmente sobre la TIPS® Alcohol Certified. Es necesario contar con ella y aplicar los procedimientos.
   Nos encantaría que coincidiéramos en la ideología de la experiencia y servicio que otorgamos en CASA AZTECA y formes parte de nuestro equipo.
   Requerimientos
   VALORES
   Amable
   Puntual
   Responsable
   Con alto sentido de ética
   Discreto & Confiable
   Honesto
   Atento
   Respetuoso
   HABILIDADES Y DESTREZAS
   Liderazgo
   Creatividad
   Proactividad
   Habilidad matemática
   Expresión oral y escrita
   Comunicación efectiva.
   (Interna: Compañeros, ayudantes, gerente y cocina. Externa: Clientes)
   Tolerancia e iniciativa
   Alto sentido de organización
   Agudeza visual y auditiva
   Sentido de urgencia.
   CAPACIDAD MENTAL
   Trabajar bajo presión
   Concentración. La mayor cantidad de errores pasan cuando esta solo el restaurante.
   Juicio y control
   Criterio propio para la toma de decisiones. (El sentido común reina sobre toda regla.)
   CAPACIDAD FISICA
   Capacidad de mantenerse de pie y caminar durante largos períodos de tiempo.
   Poder sostener y maniobrar, charolas con comida y bebidas
   CONOCIMIENTO
   Menú de A&B
   Temperaturas A&B
   Términos de cocción de carnes y pescados.
   Sanidad e higiene en A&B.
   Principios básicos de servicio.
   RESPONSABILIDADES
   Equipos, herramientas e instalaciones en general.
   Mercancía y productos terminados.
   Si te tomas, comes o regalas algún producto no permitido, estás incurriendo en un delito.
   HORARIO
   Disponibilidad para trabajar fines de semana y días festivos.
   BENEFICIOS
   30% de descuento en A&B.
   EXPERIENCIA
   1 o 2 años como bar tender en restaurante a fin.
   UNIFORME
   Pantalón de vestir negro (no mezclilla, no leggins)
   Camisa negra
   Corbata -Hombres
   Mascada -Mujeres
   Mandil
   Zapatos negros antiderrapantes

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