Job Description

Job Description and Duties

THIS IS A RE-ADVERTISEMENT, IF YOU PREVIOUSLY APPLIED, YOU DO NOT HAVE TO RE-APPLY.

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.

Do you have a passion for helping people while achieving your career goals? Do you set high standards for yourself and enjoy a high paced, collaborative, and challenging work environment? Do you have a keen attention to detail, enjoy troubleshooting, and excel at tracking tasks? Do you have a zest for creating new and innovative ways of doing things? If this is you, and you aspire to work in a dynamic, customer service oriented team, surrounded by enthusiastic people, then look no further!

The EDD Northern Workforce Services Division (NWSD) is seeking candidates to apply for an Office Technician - Typing (OT-T) position in the Centralized Personnel Unit (CPU) within the Northern Division Office. Under the direction of the Staff Services Manager I of the unit, the OT-T provides support to the field offices of Northern California on Attendance, Timekeeping, Benefits, New Employee Onboarding and CPU database maintenance. In addition, the incumbent provides customer service to external customers on various matters, and performs other administrative tasks to support the Division.

As a state employee, you will have access to excellent medical, dental, and vision insurance, retirement and savings plans, the Employee Assistance Program and more! In addition to these benefits, you'll receive regular paid leave and potential annual raises. See the California State Employee Benefits Summary for more information.

Position exists in Sacramento and offers free parking. 

"Per the Governor's Office of California, the Employment Development Department is considered an essential department. This position requires local in-person workload, though some telework may be available on a hybrid schedule, but is not guaranteed, and is at the discretion of the supervisor, operational needs, or guiding authorities. This position's office follows the recommended safety guidance from the California Department of Public Health (CDPH) and the Center of Disease Control (CDC).”

California Government Code Section 14200 requires employees to reside in California to telecommute. Employees are required to report to their headquarters office, as needed. Travel expenses to and from the assigned headquarters are the responsibility of the employee.

You will find additional information about the job in the .

Working Conditions

Visa Sponsorship

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.

Office Setting

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

It is strongly encouraged to apply through your CalCareer Account at  .

Please only submit ONE application.  Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions’ section below and ensure the following:

• Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678.
• Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678.
• Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678.  This page is for examination use only.
• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Examination/Assessment

To apply for this position, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.

Click the examination link below for more information and to take the exam:

For more information about the State hiring process,  click here . To watch tutorials on how to apply for a State job,  click here .

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Human Resources/Payroll/Timekeeping experience
• Ability to apply and interpret State and Federal Laws, rules, policies, and procedures
• Ability to work as part of a team and individually with minimal supervision
• Attention to details and problem-solving skills
• Ability to work under pressure and able to perform multiple tasks with precision
• Ability to work cooperatively with others and provide the highest level of customer service in all situations
• Ability to take initiative to prioritize and organize assignments to meet demands
• Self-motivated to ensure payroll and personnel transactions are completed accurately and timely
• Experience using Microsoft Outlook, Word, Excel, and Teams
• Experience using Adobe Acrobat and DocuSign

Benefits

Benefit information can be found on the CalHR website,  , and the CalPERS website,  .

Statement of Qualifications Requirements

A Statement of Qualifications (SOQ) is Required. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing.  The SOQ is not a resume or cover letter.

To be considered for the position, applicants must submit an SOQ along with their application. The SOQ is a narrative discussion of how your education, training, experience, and skills qualifies you for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing.

Provide examples addressing the following in the order listed below. Each response must be numbered to clearly indicate which statement you are responding to. The SOQ must have both first and last name, be no more than one (1) page in length.

1. After reviewing the duty statement and desirable qualifications, describe how your knowledge, skills, and experience have prepared you for this position.
2. Describe your ability to keep accurate records, prepare reports, and track and share information.

Please contact the hiring manager if you have any questions or would like further clarification on these requirements.

Write your responses carefully. Initial evaluation of each applicant will be based on the content of the answers and written communication skills demonstrated on the submitted SOQ.

Resumes and cover letters do not take the place of the SOQ. Applicants who fail to follow the instructions for the SOQ may be disqualified from the selection process.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Other -
  A  Typing Certificate is required and must be included
• Statement of Qualifications -
  A Statement of Qualifications (SOQ) is Required.
  Please see “Statement of Qualifications Requirements” section for more information about the SOQ.

Job Tags

Permanent employment, Full time, Local area, Remote job,

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